Your Rogers Benefit Group Team understands the need to keep you informed on the most recent developments regarding COVID-19. We also understand it can be difficult to sort through multiple updates each day, therefore we have created this dedicated page on our website where you can locate all the information you need. See below for Reference Guides, Resources by Carrier, Information & Guidance from the CDC, WHO, CMS and DOL and Legislative Updates. This page will be continually updated as information becomes available.
RBG Reference Guides
RBG – COVID-19 Testing & Screening Carrier Reference Guide (updated 6/17/2020)
RBG – COVID-19 Reduction of Hours & Furloughs Carrier Reference Guide (updated 6/17/2020)
RBG – COVID-19 Special Enrollment Offered Carrier Reference Guide (updated 6/17/2020)
RBG – COVID-19 Rehire Rules Carrier Reference Guide (updated 6/17/2020)
RBG – COVID-19 Carrier Telehealth Services During COVID-19 Outbreak Reference Guide (updated 4/22/2020) – carrier Telehealth flyers and web resources available in each carrier section below
Recommended Guidelines for Reopening
RBG COVID-19 Employer Resources for Reopening (posted 6/19/2020)
10 Things You Can Do to Manage Your COVID-19 Symptoms at Home – Poster (posted 6/4/2020)
Guidance for Large or Extended Families Living in the Same Household – Poster (posted 6/4/2020)
How to Protect Yourself and Others – Poster (posted 6/4/2020)
How to Safely Wear and Take Off a Cloth Face Covering – Poster (posted 6/4/2020)
Keeping Your Workplace Safe Guidance – Poster (posted 6/4/2020)
OSHA Guidance on Preparing Worplaces for COVID-19 – OSHA 3990-03 2020 (posted 6/4/2020)
Please Read Before Entering – Poster (posted 6/4/2020)
Please Wear a Face Cloth Covering – Building Office Entrance – Poster (posted 6/4/2020)
Stay Healthy – Wash your Hands – Poster (posted 6/4/2020)
Stop the Spread of Germs – Poster (posted 6/4/2020)
Symptons of COVID19 – Poster (posted 6/4/2020)
The President’s Coronavirus Guidelines – 30 Days to Slow the Spead – Poster (posted 6/4/2020)
Wash Your Hands – Poster (posted 6/4/2020)
What to Do if You are Sick – Poster (posted 6/4/2020)
What you Should Know About COVID-19 to Protect yourself and Others – Poster (posted 6/4/2020)
HR Resources
California State Updates
COVID-19 Protection for Policyholders from Unfair Settlement Practices (posted 5/15/2020)
CA Department of Public Health COVID-19 Information Page (posted 3/20/2020)
California Response to COVID-19 Law Alerts March 2020 (posted 3/20/2020)
California Statewide Executive-Order-N-33-20 (posted 3/20/2020)
Carrier Resources
Aetna
Aetna Commercial Small Group (2-100) COVID-19 FAQ for Business Owners (posted 3/18/2021) – check back frequently for updates
Aetna COVID-19 Member Information Page (posted 3/19/2020)
Aetna Commercial Small Group (2-100) COVID-19 FAQ for Business Owners (posted 3/30/2020)
Aetna COVID-19 FAQs for Commercial Employers 100+ (posted 3/30/2020)
Aetna Plan Sponsor Email (posted 3/19/2020)
CVS Health Announces COVID-19 Resources for Aetna Members (posted 3/19/2020)
CVS Health Announces Additional COVID-19 Resources Focused on Patient Rx Access (posted 3/19/2020)
Aetna Teladoc Flyer (posted 3/19/2020)
Anthem
Anthem Guide to COVID-19 Employer Relief Options 4.21 – check back frequently for updates
Anthem COVID-19 Member Information Page (posted 3/19/2020)
Anthem Waives Cost Share for COVID-19 Treatment (posted 4/3/2020)
Anthem COVID-19 External FAQs (updated 6/10/2020)
Anthem Coronavirus COVID-19 FAQs – Brokers & Employers (updated 3/26/2020)
Anthem Coronavirus COVID-19 FAQs – Member Flyer (posted 3/19/2020)
Anthem Important Facts About Coronavirus COVID-19 (posted 3/19/2020)
Anthem Live Health Online – COVID-19 (posted 3/19/2020)
Anthem Sydney Care Mobile App – COVID-19 Symptom Assessment Tool (posted 3/23/2020)
Blue Shield
Blue Shield Employer Alert ARPA COBRA Subsidy (updated 4/16/2021) – check back frequently for updates
Blue Shield COVID-19 Frequently Asked Questions (updated 2/19/2021)
Blue Shield Understanding COVID-19 Testing for Employer Groups (updated 1/20/2021)
Blue Shield COVID-19 Member Information Page (posted 3/19/2020)
Blue Shield COVID-19 Broker Resource Page (posted 3/19/2020) – this page is discontinued and replaced with the Resource Center Page for Employers, Plan Sponsors & Consultants above
Blue Shield COVID-19 Fact Sheet (updated 6/23/2020)
Blue Shield Access to Prescription Medications During COVID-19 (posted 4/13/2020)
Blue Shield Premium Payment Program FAQs (posted 4/9/2020)
Blue Shield COVID-19 Treatment Cost Waiver FAQs (updated 4/9/2020)
Blue Shield’s “COVID Updates: Keeping you prepared” messages are all available on the Broker Resource Page above in the Related Communications section – links are also provided here:
- COVID-19 Updates Keeping you informed September 16 2021 – White house announces a COVID-19 action plan
- COVID-19 Updates Keeping you informed September 1 2021 – COVID-19 vaccine approval and booster shots
- COVID-19 Updates Keeping you informed May 24 2021 – California announces onsite COVID-19 vaccination program for employers
- COVID-19 Updates Keeping you informed May 11 2021 – Blue Shield has updated the Return to the Workplace resource
- COVID-19 Updates: Keeping you informed April 29 2021 – As of April 15th, all Californians ages 16 and older now eligible for COVID-19 vaccination
- COVID-19 Updates: Keeping you informed April 15 2021 – The US Centers for Disease Control and Prevention (CDC) and US Food and Drug Administration (FDA) recommended a pause in the use of Johnson & Johnson’s (Janssen) COVID-19 vaccine
- COVID-19 Updates: Keeping you prepared March 30 2021 – Following the State of California’s announcement last week for new eligibility guidelines, Blue Shield will be conducting outreach to eligible members informing them of new eligibility guidelines
- COVID-19 Updates: Keeping you informed March 25 2021 – Vaccine administration rate change impact to self-funded employer sponsored plans
- COVID-19 Updates: Keeping you informed, February 16 2021 – Blue Shield and Pixel by LabCorp have teamed up to offer Blue Shield members at-home nasal swab kits for COVID-19 testing
- COVID-19 Updates: Keeping you informed, February 11 2021 – California’s COVID-19 vaccination efforts extend into select Phase 1B populations
- COVID-19 Updates: Keeping you informed, February 5 2021 – Helping brokers, employers and members stay informed through articles on Blue Shield’s B2B COVID Resources site
- COVID-19 Updates: Keeping you informed, January 29, 2021 – Extending cost-sharing waivers through February 28, 2021
- COVID-19 Updates: Keeping you prepared, April 30, 2020 – Leadership webinar follow up, Updates on testing and more
- COVID-19 Updates: Keeping you prepared, April 27, 2020 – Telehealth shift, MindBody medicine, Access to Rx and more
- COVID-19 Updates: Government Programs – Large Group <500
- COVID-19 Updates: Government Programs – Small Business, April 14, 2020
- COVID-19 Updates: Keeping you prepared, April 9, 2020 – Blue Shield Leading is Leading in the Fight to Contain COVID-19 and more
- COVID-19 Updates: Keeping you prepared, April 7, 2020 – Flexible Payment Program
- COVID-19 Updates: Keeping you prepared, April 2, 2020 – Covering Members Coinsurance, Copayments and Deductibles for COVID-19 Treatment, Recordings From Blue Shield Leadership Live Events 4/1/2020 and more
- COVID-19 Updates: Keeping you prepared, March 31, 2020 – Special Enrollment Period, One-time Buy-down Plan Change and more.
- COVID-19 Updates: Keeping you prepared, March 23, 2020 – Eligibility and Billing Questions and more
- COVID-19 Updates: Keeping you prepared, March 18, 2020 – What Blue Shield is Doing For Members to Protect Them from COVID-19 and more
Blue Shield COVID-19 FAQs (updated 6/25/2020) – check back frequently for updates
Blue Shield News Stories About the Novel Coronavirus/COVID-19 (posted 3/20/2020)
Blue Shield Teladoc Flyer (posted 3/19/2020)
Blue Shield Teladoc Flyer for Trio Members (posted 3/19/2020)
CalCPA Health
CalCPA Health COVID-19 FAQs for Members (updated 5/26/2020)
CalCPA Health COVID-19 Programs (posted 6/5/2020)
CalCPA Health COVID-19 Actively at Work Provision (updated 5/6/2020)
CalCPA Health COVID-19 Grace Period Guidelines (updated 4/6/2019)
CalCPA Health COVID-19 Member Notice (updated 5/26/2020)
CalCPA Health – Anthem Live Health Online – COVID-19 (posted 3/19/2020)
CaliforniaChoice
CaliforniaChoice COVID-19 FAQs (posted 4/3/2020)
CaliforniaChoice COVID-19 Resources for Brokers and Employers (posted 4/3/2020)
CaliforniaChoice Invoice Payment Message (posted 3/19/2020)
Choice Administrators – Message from the CEO (posted 3/23/2020)
ChoiceBuilder
ChoiceBuilder COVID-19 FAQs (posted 4/7/2020)
ChoiceBuilder COVID-19 Resources for Brokers and Employers (posted 4/7/2020)
Cigna
Cigna COVID-19 – Delay in Elective Surgery – Listen to the Podcast Here (posted 6/5/2020)
Cigna COVID-19 Treatment and Vaccine Update – Listen to the Podcast Here (posted 5/6/2020)
Cigna COVID-19 Federal Relief Package Business Loans and Resources Webcast Replay (posted 4/9/2020)
Cigna COVID-19 Expanded Coverage Update Podcast – Listen to the Podcast Here (posted 4/9/2020)
Cigna COVID-19 Member Information Page (posted 3/19/2020) – check back frequently for updates
Cigna COVID-19 Member FAQs (posted 3/19/2020)
Cigna COVID-19 Resources for Employers Page (posted 4/1/2020) – check back frequently for updates
Cigna COVID-19 Cigna Group Insurance Employers & Brokers FAQs Page (posted 4/3/2020) – check back frequently for updates
Cigna’s “COVID-19 Recap: The Week in Review” links provided below: – Federal Relief Package Business Loans & Resources
- Cigna COVID-19 Recap – The Week in Review 5/29/2020 – Cigna Care Card, Brave of Heart Fund
- Cigna COVID-19 Recap – The Week in Review 5/22/2020 – COBRA Extended Timeframes, New Returning to The Worksite Information and more
- Cigna COVID-19 Recap – The Week in Review 5/15/2020 – COVID-19 Coverage Updates, Information for Employers Planning to Reopen Worksites and more
- Cigna COVID-19 Recap – The Week in Review 5/8/2020 – Parachute Rx, Customer Protection Program and more
- Cigna COVID-19 Recap – The Week in Review 5/1/2020 – Solutions to Help Those Furloughed or Job Eliminated and more
- Cigna COVID-19 Recap – The Week in Review 4/24/2020 – Home Delivery Pharmacy, Virtual Health Podcast and more
- Cigna COVID-19 Recap: The Week in Review 4/17/2020 – Mental Health Impact of COVID-19, EAP Session Expansion and more
- Cigna COVID-19 Recap: The Week in Review 4/10/2020 – Federal Relief Package Business Loans & Resources, Sypmtom Checker, Podcasts and more
- Cigna COVID-19 Recap: The Week in Review 4/3/2020 – Expanded COVID-19 Coverage, Medication Readiness and more
Cigna COVID-19 Cigna Dental Client Relief Program (posted 6/5/2020)
Cigna COVID-19 Expanded Emotional Support Through 9/30/2020 (posted 4/15/2020)
Cigna COVID-19 Virtual Dental Care Now Available (posted 4/15/2020)
Cigna COVID-19 Select Segment Resource Line Announcement (posted 4/9/2020)
Cigna COVID-19 Symptom Checker (posted 4/7/2020)
Cigna COVID-19 Alert Cigna’s Medication Readiness (posted 3/30/2020)
Cigna COVID-19 Update – Cigna is Taking Action to Support You and Your Clients (posted 4/3/2020)
Cigna Guidance for Receiving Emergency Dental Care (posted 3/20/2020)
Cigna Telehealth Connection Member Flyer (posted 3/19/2020)
Covered California for Small Business
CCSB COVID-19 Employer Alert (posted 3/19/2020)
CCSB COVID-19 Small Business Administration Loan Information & Resources (posted 4/13/2020)
CCSB COVID-19 Extended SEP Announcement (posted 4/9/2020)
Health Net
Health Net Presents: Employer Hot Topics in Response to COVID-19 and Related Legislation – Webinar Replay On Demand (posted 4/15/2020) – check back frequently for updates
Health Net COVID-19 Broker Information Page (posted 4/1/2020)
Health Net COVID-19 Member Information Page (posted 3/19/2020)
Health Net Teladoc Flyer (posted 3/19/2020)
Health Net Teladoc FAQs (posted 3/19/2020)
HealthiestYou
HealthiestYou Coronavirus FAQs (posted 3/19/2020)
HealthiestYou Coronavirus Tips Flyer (posted 3/19/2020)
Humana
Humana COVID-19 Small Business Resource Guide (posted 4/13/2020)
Kaiser Permanente
Kaiser Permanente Coronovirus/COVID-19 Customer Update Pre-Recorded Webinar (posted 5/15/2020)
Kaiser Permanente Broker Briefings Links Below:
- KP Broker Briefing 6/2/2020 – COVID-19: Extended grace period through June, COVID-19: Extending $0 treatment for COVID-19 through 2020
- KP Broker Briefing 5/21/2020 – COVID-19: Preparing employers to return to work, COVID-19: Workforce resources for your clients, and more
Kaiser Permanente COVID-19 Member Information Page (posted 3/19/2020) – check back frequently for updates
Kaiser Permanente COVID-19 Member Information Flyer (posted 3/19/2020)
Kaiser Permanente COVID-19 FAQs for Business Customers (posted 6/17/2020)
Kaiser Permanente COVID-19 Retail Clinic Changes and Closures (posted 4/15/2020)
Kaiser 5-Part Coronavirus and COVID-19 Informational Video Series (posted 3/20/2020)
Kaiser Permanente Video Visit Flyer (posted 3/19/2020)
MetLife
MetLife COVID-19 Customer Information Page (posted 4/6/2020) – check back frequently for updates
MetLife COVID-19 Small Business Resources (posted 5/15/2020)
MetLife & U.S. Chamber COVID-19 Special Report: Impact on Small Business Outlook (posted 4/13/2020)
MediExcel
MediExcel Health Plan COVID-19 Plan Sponsor & Broker Letter (posted 3/19/2020)
MediExcel Health Plan COVID-19 Update – bilingual (posted 3/19/2020)
MediExcel Health Plan COVID-19 Special Enrollment Period (posted 3/26/2020)
MediExcel Health Plan COVID-19 Temporary Billing Options (posted 3/26/2020)
MediExcel Non-Essential Travel Contingency Plan – bilingual (posted 3/23/2020)
MediExcel Call the Doctor Line – bilingual (posted 3/19/2020)
Oscar Health
Oscar COVID-19 Member Information Page (posted 3/19/2020) – check back frequently for updates
Oscar COVID-19 Member FAQs Page (posted 3/19/2020)
Oscar Doctor on Call Flyer (posted 3/19/2020)
Principal
Principal COVID-19 Information Page (posted 4/3/2020) – check back frequently for updates
Principal News & Resources: Helping You Help Your Clients During Challenging Times 5/15/2020 – Dental Premium Credit and PPE Payment and more
Principal News & Resources: Helping You Help Your Clients During Challenging Times 5/1/2020 – Paycheck Protection Program Webinar Playback and more
Principal News & Resources: Helping You Help Your Clients During Challenging Times 4/23/2020 – CARES Act Tools and more
Principal Rate Stability Announcement May 1 – Aug 15, 2020 Renewals for Employers < 500 Employees (posted 4/3/2020)
Sharp Health Plan
Sharp COVID-19 Member Important Information from Sharp Health Plan Page (posted 3/19/2020) – check back frequently for updates
Sharp COVID-19 Member Information and Resources Page (posted 3/19/2020)
Sharp COVID-19 FAQs Page – see tabs for Members, Brokers and Employers (posted 4/3/2020)
Sharp Video & Phone Visits (posted 3/19/2020)
Sutter Health Plus
Sutter Health Plus COVID-19 Member Information Page (posted 3/19/2020) – check back frequently for updates
Sutter Health Plus COVID-19 Broker Update (posted 3/30/2020)
Sutter Health Plus Member FAQs in English (posted 3/30/2020)
Sutter Health Plus Member FAQs in Spanish (posted 3/30/2020)
Sutter Health Plus Video Visits Page (posted 3/19/2020)
UnitedHealthcare
UHC COVID-19 External FAQ (posted 4/19/2021)
UHC COVID-19 External FAQ (posted 3/8/2021)
UHC COVID-19 External FAQ (posted 3/1/2021)
UHC COVID-19 External FAQ (posted 2/25/2021)
UHC COVID-19 External FAQ (posted 1/31/2021)
UHC COVID-19 External FAQ (posted 1/27/2021)
UHC COVID-19 External FAQ (posted 1/8/2021)
UHC COVID-19 External FAQ (posted 12/28/2020)
UHC COVID-19 External FAQ (posted 12/22/2020)
UHC COVID-19 External FAQ (posted 11/19/20)
UHC COVID-19 External FAQ (posted 10/5/2020)
UHC COVID-19 External FAQ (posted 9/4/2020)
UHC COVID-19 External FAQ (posted 8/14/2020)
UHC COVID-19 External FAQ (posted 6/10/2020)
UHC COVID-19 Member FAQs (posted 3/19/2020)
UHC COVID-19 Gym Check-In & Physical Activity Check-In Member FAQs (posted 5/15/2020)
UHC Special COVID-19 Dental and Vision Enrollment Opportunity (posted 5/15/2020)
Notice of Special COVID-19 Dental and Vision Enrollment Opportunity (posted 5/20/2020)
UHC COVID-19 BrokerConnect 5/4/2020 – New Initiative to Help Clients Connect Laid-Off, Terminated Employees to Individual Coverage Options, Templates for COVID-19 Employer-to-Employee Emails and more
UHC COVID-19 Updates on Cost-Sharing & Special Open Enrollment (posted 4/3/2020)
UHC COVID-19 Member Information Page (posted 3/19/2020) – check back frequently for updates
UHC COVID-19 FAQs for Employers Page (posted 3/27/2020) – check back frequently for updates
UHC COVID-19 FAQs for Brokers Page (posted 3/24/2020) – check back frequently for updates
UHC COVID-19 Updates for Brokers and Consultants (posted 3/20/2020)
UHC Virtual Visits Flyer (posted 3/19/2020)
UHC All Savers Clients – How to Set Up HealthiestYou App (posted 3/23/2020)
VSP
Western Health Advantage
Western Health Advantage COVID-19 Member Information Page (posted 3/19/2020) – check back frequently for updates
Western Health Advantage Virtual Visits Page (posted 3/19/2020)
Information & Guidance from CDC, WHO, CMS, DOL, US Chamber of Commerce and the IRS
Centers for Disease Control and Prevention (CDC) – COVID-19 Cases & Latest Updates Page (posted 3/18/2020) – check back frequently for updates
CDC-COVID-19 Fact Sheet (posted 3/19/2020)
CDC-COVID19 Symptoms (posted 3/19/2020)
CDC-15 Days to Slow the Spread 3/16/2020 (posted 3/19/2020)
CDC-Stop the Spread of Germs (posted 3/19/2020)
CDC-What To Do If You Are Sick Fact Sheet (posted 3/19/2020)
CDC- Workplace-School-Home Guidance (posted 3/19/2020)
World Health Organization (WHO) – COVID-19 Outbreak Information Page (posted 3/18/2020) – check back frequently for updates
US DOL Offers Guidance for Preparing Workplaces for Coronavirus (posted 3/19/2020)
US DOL Families First Coronavirus Response Act: Questions and Answers (posted 3/30/2020)
US DOL COVID-19 and the Family and Medical Leave Act Questions and Answers (posted 4/1/2020)
IRS: Coronavirus Tax Relief (posted 4/1/2020)
IRS Unveils New People First Initiative (posted 4/1/2020)
IRS Economic Impact Payments: What you Need to Know (posted 4/1/2020)
Legislative Updates
Families First Coronavirus Response Act Passed into Law (posted 3/19/2020)
CARES Act – COVID-19 Relief Package – Signed into Law (posted 3/30/2020)