MetLife Dental PPO: 25% Premium Credit for April and May

With the difficulty surrounding the COVID-19 pandemic, and the uncertainty it has generated for employers and their employees, MetLife remains committed to ensuring their customers get the service they expect, maintain the coverages they need, and process claims in a timely manner.

Due to the COVID-19 pandemic, most dental offices are shutdown for non-emergency services.  Consequently, many employees will defer non-emergency care to once dental offices re-open.  Recognizing that many services will be deferred or cancelled altogether, MetLife will begin notifying customers with fully insured dental PPO plans that they will receive a premium credit on a future bill in the amount of 25% for the months of April and May 2020.

MetLife does expect to see issued guidance soon from the American Dental Association as to how and when dental offices will begin to reopen.

Visit the MetLife website for additional information and resources regarding COVID-19.